Privacy Policy

1. Introduction

Mawewe Consultancy (referred to as 'the Firm', 'we', 'us', or 'our') respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We comply with the Personal Data Protection Act, 2022 of Tanzania and other applicable data protection laws. By using our website and services, you consent to the practices described in this policy.

Please read this policy carefully. If you do not agree with any part of this policy, please do not use our website or services.

2. Information We Collect

We may collect and process the following types of information about you:

We collect information that you voluntarily provide to us when you:

• Personal Identification Information - Name, date of birth, national ID number, and passport details
• Contact Information - Email address, phone number, and physical address
• Business Information - Company name, TIN, BRELA registration number, and business address
• Financial Information - Bank account details, payment information, and transaction history
• Technical Information - IP address, browser type, device information, and usage data

We may also collect information from third parties, such as credit reference agencies or regulatory authorities, where permitted by law.

3. How We Use Your Information

We use your information for the following purposes:

• To provide and deliver our professional consultancy services
• To process payments and manage client accounts
• To communicate with you about your account and our services
• To comply with legal and regulatory obligations (TRA, BRELA, etc.)
• To improve our website, services, and client experience
• To detect, prevent, and address technical or security issues

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With regulatory authorities (TRA, BRELA, NSSF, etc.) as required by law
• With service providers who assist us in operating our business
• To comply with legal obligations or respond to lawful requests
• To protect our rights, property, or safety and that of our clients
• With your explicit consent

All third-party service providers are contractually obligated to protect your information and use it only for the purposes specified.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

These measures include encryption, secure servers, access controls, regular security assessments, and staff training on data protection.

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us understand how you use our site.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

We encourage you to read the privacy policies of any third-party websites you visit.

8. Your Rights

Under the Personal Data Protection Act, 2022, you have the following rights regarding your personal data:

• Right to Access - You have the right to request a copy of the personal information we hold about you
• Right to Rectification - You have the right to correct inaccurate or incomplete information
• Right to Erasure - You have the right to request deletion of your personal information
• Right to Restrict Processing - You have the right to limit how we use your information
• Right to Data Portability - You have the right to receive your data in a structured format

To exercise these rights, please contact our Data Protection Officer using the information below.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Tax records and client files are typically retained for 7 years in accordance with Tanzanian tax laws.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated 'Last Updated' date.

We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: